Professional Summary
IT student with a strong foundation in technical support, security, and network infrastructure, backed by industry-recognized
CompTIA certifications. Skilled in troubleshooting, documentation, and user support, with proven strengths in communication and
collaboration in team environments.
Education
University of Houston, B.S. in Computer Information Systems, GPA: 4.0 / 4.0
Aug 2024 – May 2027
Relevant Coursework: Infrastructure and Networking, Application Development, Fundamentals of Information Security
Member: Future Information Technology Professional (FITP)
Technical Skills
- Programming Languages: Python, HTML/CSS
- Technical Tools & Platforms: Microsoft Office Suite, Active Directory, Amazon Web Services, Wireshark, Packet Tracer
- Networking: TCP/IP, DNS, DHCP, NAT, SSH, Telnet, Subnetting, IPv4/IPv6, VLANs, VPN, Port Forwarding, Routing Protocols
- Certifications: AWS Cloud Practitioner, CompTIA Security+, CompTIA Network+, CompTIA A+, CompTIA ITF+
Work Experiences
University of Houston, College of Natural Sciences and Mathematics
IT Desktop Support
Houston, TX
Mar 2025 – Present
- Delivered assistance to faculty and students across various OSs, ensuring compliance with policies and risk management
- Generated daily e-commerce reports for accounting/auditing while supporting operational workflows and administration
University of Houston, Campus Recreation and Wellness Center
Front Desk Assistant
Houston, TX
Sept 2024 – Feb 2025
- Provided customer service by welcoming over 400 daily patrons at the campus gym and answering any inquiries
- Handled 10+ patron issues per shift, ranging from membership concerns and lost items to escalated cases.
- Assisted with 5+ intramural/club sports events by preparing equipment, setting up courts, and coordinating team check-ins
Projects
Cloud Resume Challenge | AWS S3, CloudFront, Route53
July 2025 – Aug 2025
- Hosted a resume using AWS services to gain hands-on experience and skillsets that mirror real-world daily work
- Uses an S3 bucket which is distributed globally through CloudFront with Origin Access Control (OAC)
- Includes monitoring and alerting systems using CloudWatch and a CI/CD pipeline to automate workflow
Home Lab Running Active Directory | VirtualBox, Windows Server 2019, PowerShell
June 2025 – July 2025
- Deployed a virtualized AD domain with dual NICs to support secure inter-VM networking and external connectivity
- Implemented core Windows network services entirely within the lab environment and included internet-facing routing features
- Automated large-scale user provisioning with PowerShell, running a bulk script to generate 1,000+ AD user accounts and OUs
College Apartment Network Design | Microsoft Visio, Packet Tracer
Nov 2024 – Dec 2025
- Designed an efficient, secure, and scalable infrastructure for a 162 unit, 8-floor university housing
- Mapped the physical layout of WAPs, ethernet drops, and 2.4/5GHz wireless coverage across all floors
- Configured segmented networks using VLANs and DHCP in Packet Tracer and Windows Server, simulating IP routing
Leadership
Student Council
Ambassador
Houston, TX
Oct 2022 – May 2024
- Represented an 800+ student body and collaborated on school-wide initiatives to foster school spirit
- Facilitated communication between students and administration, voicing feedback for event planning and club support
Tennis Club
Captain
Houston, TX
Aug 2022 – May 2024
- Led weekly tennis practices, developing training schedules and fostering a team culture focused on growth
- Directed coordination between coaches and athletes during tournaments and matches, ensuring zero logistical issues